Lesson 1 · 8 min
Practice
Define the real task
Begin with the decision and the person responsible for it, not with a tool or a prompt.
Module: Frame the work. State the decision an AI-supported task must serve, and the evidence it may use.
What matters
- Name the decision the work must support.
- Separate the user need from a proposed AI solution.
Your turn
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Describe one workplace task by naming the user, the decision they must make, and why support is needed.
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Compare against these criteria
- Names the user
- States the decision
- Explains the need
- Leaves room for a non-AI option
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View a worked response
For the policy owner deciding whether the onboarding guide needs revision, identify the sections that may conflict with the approved 2026 policy pack. The owner needs a traceable comparison; if a rules-based document comparison is sufficient, use that instead of generative AI.